A Secret Weapon For Telus customer service

The TELUS team acknowledges that our perform spans numerous Territories and Treaty spots and we have been grateful for the traditional Know-how Keepers and Elders who are with us currently, all those who have gone ahead of us as well as the youth that encourage us.

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Update Very last name just after marriage Hey does any one know how to update your past name? I've requested several

The new calling function needs unfamiliar callers to pay attention to a short information and manually answer by using a 1-digit code. Such as, a first-time dialer making an attempt to connect with a customer with the decision Management aspect is going to be greeted with a quick information stating “this selection has Get in touch with Management – to obtain through, be sure to press nine.” The selection is randomly generated. When the digit is pressed, the call will hook up.

Many thanks for your reply, Telus Support, but it's ultimately over. The last rep I spoke to confident me it really is cancelled And that i won’t be billed any longer.

  I see this to be a waste of the every month bill which I caught with for 3 many years.  I'll discontinue it instantly when it my enslavement is concluded.  This bill states I owe extra $25 alarm allow fee and Once i try to connect with their 1800 amount I get this information you've competent for just a health-related notify bracelet and the girl refused to respectfully let me go due to the fact I am not interested.  Referred to as back again and chosen to bypass the give then get the message the variety I have dialed has been altered to ___ so I phone that a person and get the identical health care notify information, bypass that and a similar information, contact number has been altered but for the one particular I dialed they explained it transformed to.

The TELUS staff acknowledges that our do the job spans lots of Territories and Treaty spots and we've been grateful for the normal Know-how Keepers and Elders who're with us these days, individuals who have gone before us and the youth that encourage us.

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Provided to up grade our phones far too.   She sent me some codes via text and electronic mail to relay to her.  She then started to ask for my bank card to get a just one time charge.  

Connect with Command will allow customers to listing around 25 phone quantities on their accepted callers' record, and as many as 25 on their own blocked callers' listing. Numbers over the approved callers' checklist will not listen to the message or really have to insert the just one-digit code.

Yes I tried chat and bought related that has a Stay man or woman Nevertheless they advised me I had to call. Undecided exactly what the Reps around the chat can assist with.

So inefficient. An e mail would obtain the information across quite a bit less difficult. Another agent mentioned sorry and may reverse the last month’s demand and cancel it. The subsequent thirty day period Yet another $seven. Sigh. Around the cell phone again in excess of one-1/2 hour. The next agent was defending her employer and implying I was Mistaken. Just demand me the $340 and quit the $7 every month bill and cancel the digital camera, I begged her, after which you can I ended the call. She left a message declaring she can not move forward Using the cancellation due to the fact I hung up. At this stage I’m sensation physically ill from it. I simply call again… 45 minutes. You should, just close this partnership now. Lastly Yet another agent certain me It could be cancelled. In overall, around eleven hrs over the phone since February hoping to cope with the Telus TV support Canada digicam return. It felt like punishment… like I’m the enemy - right after expending about $forty,000 with Telus through the years and in no way as soon as complained. I’m extremely patient and well mannered. My request was so straightforward. The whole thing was built painfully complicated and extended for months.

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